
See more details below.Īfter you submit the "Request Access" form, you will receive an email confirming the form submission. "I understand Twilio can modify my SMS/Voice URL and that approval is only for the brand submitted": Twilio may momentarily use your Twilio number’s SMS or Voice URL to register your number with WhatsApp.
#TWILIO SEND WHATSAPP MESSAGE VERIFICATION#
Learn more about Meta's verification process documentation. "I've completed Facebook Business Verification": This is equivalent to completing Meta Business Verification.(More information about submitting your Meta Business Manager ID) You can find this ID by following this link, or logging into > clicking "Business Settings" > "Business Info" > Look for the Business Manager ID. Facebook Business Manager ID: This is equivalent to a Meta Business Manager ID.If this is a Flex account, use your Flex Project Sid. There should be one subaccount per client. Note for ISVs: This is the Subaccount Sid where the WhatsApp sender will be provisioned.To find your Account SID, log into the console click the "Home" button, and locate your Account SID on the top right of the page. Twilio Account SID: Your primary Twilio Account SID.Note for ISVs: Complete these fields with the client company’s information.To avoid delays, this should be the same company name used in your Meta (Facebook) Business Manager account, and the same name that will be displayed on the WhatsApp business profile, once you go live. Company Name, Website, HQ Country: Your company’s information.
If you are submitting an application for your client, please select Yes, this request is for a client working with an ISV or SI from the drop-down menu.
Note for ISVs: If you are submitting an application for yourself, please select Yes, I am an ISV or SI. Are you working with an ISV, SI, or third party?: Identifies if you are an ISV/SI. Phone Number: The phone number where the user or business requesting access can be contacted, not your Twilio Phone Number. For ISVs, it should be your email address, not your customer's email. Note for ISVs: The submitted email should go to whoever is managing the onboarding process. Email Address: The address where Twilio will reach out with the next steps once your account is approved for use of the Twilio API for WhatsApp in production. Please do not attempt to register using the Twilio console until you receive further instructions by Twilio.īelow is additional information on some of the fields on the "Request Access" form based on frequently asked questions: Providing incorrect information here can lead to delays in the onboarding process. ISVs), you must fill out Twilio's Request Access form with accurate and up-to-date information, including the brand's Meta Business Manager ID. If your business does not own the brand you want to register on WhatsApp (e.g. If you are registering a WhatsApp sender for a brand which your business's owns, you may get started directly in your Twilio console using our Self Signup guide. To get started with WhatsApp, please first review the WhatsApp commerce policy, which determines which businesses are allowed onto the WhatsApp Business Platform. List of Corresponding Twilio and WhatsApp Error CodesĪdvanced Opt-Out Keywords with Messaging Services The WhatsApp Business Platform with Twilio: Best Practices and FAQsįormatting, location, and other features in WhatsApp messaging Send and Receive Media Messages with the Twilio API for WhatsApp Send WhatsApp Notification Messages with Templates Using WhatsApp Business Accounts with Twilio Sign up for a WhatsApp Sender with the Twilio Console Key Concepts and Terms for the WhatsApp Business Platform with Twilio Get started with the Twilio Sandbox for WhatsApp Programmable Messaging for WhatsApp curl Quickstart Programmable Messaging for WhatsApp and Go Quickstart Programmable Messaging for WhatsApp and Java Quickstart
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